Privacy Policy

To provide the service we handle a small set of data:

We do not sell your data. We do not show your exact location to anyone; matching runs only on the fuzzed point, and other owners see an approximate distance, never your address.

You can export and delete your data from inside the app at any time.

Fennaro is a platform that connects dog owners. We are not a verifier of dogs, owners, temperament, or behaviour. You are solely responsible for following local law, permits, and leash or muzzle rules where you live.

Meetups arranged through Fennaro happen at your own risk. Any safety or socialization content is informational only and is not veterinary, legal, or professional advice.

We provide moderation, reporting, and blocking so you can flag or stop unwanted contact. We protect your account with standard security practices and let Better Auth handle password hashing and sessions.

Fennaro, the operator of this site and app, is the data controller for the information described here.

For any privacy question, or to reach our data protection contact, email [email protected].

We process your account, profile, and message data to provide the service you asked for (performance of a contract).

We load analytics only on the basis of your consent, which you can give or refuse through the cookie banner and change at any time.

We use a small number of processors, each handling only what its function needs:

We keep your account and content while your account is active, and we delete it on request. Some records, such as moderation or incident evidence, are kept under a legal hold for a limited period so we can respond to safety reports and legal obligations, and then deleted.

We also keep encrypted backup copies of the database so your data survives a technical failure. A deleted account disappears from the app immediately, and from every backup copy within 13 months at the latest, as old backups expire automatically.

Some processors are incorporated in the United States. Where data leaves the European Economic Area, the transfer relies on an adequacy decision or on Standard Contractual Clauses that keep your data protected to the EU standard.

You have the right to access, correct, delete, and export your data, and to object to or restrict certain processing. Deleting your account removes your dog profiles, photos, matches, and messages.

You also have the right to lodge a complaint with your supervisory authority: in Poland the UODO (Urząd Ochrony Danych Osobowych), and in Portugal the CNPD (Comissão Nacional de Proteção de Dados).

We use PostHog (EU) for analytics, and it loads only after you accept the cookie banner. If you reject it, no analytics loads at all and no tracking cookie is set. Your choice is stored locally on your device, not in a tracking cookie, and you can change it at any time.